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Services / build / automation

Agent Ops

Keep your agent from burning $400 in a loop overnight.For teams running multi-step agents in production. We build the trace inspector, failure replay, guardrails, budget caps, and human-in-loop escalation that keep agents from going off the rails. Two weeks to instrumented; four weeks to defensible.

price

from $7,500

timeline

3–4 weeks

cadence

one-time

scope

One-time / fixed scope

LangSmithBraintrustOpenTelemetryTemporalInngest
00// matrix position

Where this fits in the services matrix.

Every service page now names the buyer state, the commercial shape, and the next route. That keeps the catalog navigable instead of feeling like disconnected offers.

01 · best fit

Build automation with a fixed scope and written handoff.

02 · commercial shape

from $7,500 · 3–4 weeks · One-time / fixed scope

03 · route logic

Use the diagnostic or book a call to confirm fit before scope is written.

04 · decide

Not sure this is the right service? Run the route finder and get the matching path.

00B// agent operations

Bespoke architecture for Agent Ops.

Agent work needs monitoring, evals, escalation paths, and maintenance. Otherwise the demo becomes an operational liability.

agent operations

Surface ⇄ System

TracerunsEvalqualityGuardriskPatchfixReportops
This diagram treats agents like production systems: tool permissions, live traces, regression evals, drift checks, incident review, and a clear patch loop.

Agent operations loop

The diagram is intentionally simplified: it shows the buying logic and operating path, not a decorative fantasy architecture.

price

from $7,500

timeline

3–4 weeks

mode

operate

quality

eval-gated

01// what you walk away with

The outcome, not just the output.

  • 01Every agent run traced, replayable, and searchable
  • 02Per-run + per-day budget caps that actually fire
  • 03Guardrails for tool use, output format, recursion depth
  • 04Human-in-loop escalation with a real UI
  • 05On-call alerting when agents misbehave
02// scope

Concrete artifacts you keep — and what we leave out.

Working code, written docs, dashboards your team owns. We also list what this engagement deliberately does not cover, so scope is honest before you click.

// deliverables
  • Tracing layer (OpenTelemetry-based, vendor-portable)
  • Replay tool — re-run any historical agent step with new code
  • Budget caps: per-run, per-user, per-day
  • Guardrails: max steps, allowed tools, output schema enforcement
  • Escalation UI + Slack/PagerDuty hooks
  • Runbook for the 5 most likely failure modes
// not included
  • Building net-new agents (we instrument what exists)
  • LLM provider migration
03// methodology

How the engagement actually runs.

  1. 1Week 1

    Trace + replay

    OpenTelemetry instrumentation, trace storage, replay tool. Every step searchable by user, time, tool, error.

    Tracing layerReplay UISearch index
  2. 2Week 2

    Guardrails + budgets

    Per-run / per-day budget caps. Tool allowlists. Output schema enforcement. Recursion / step limits.

    Budget serviceGuardrail middlewareSchema validators
  3. 3Week 3

    Escalation + alerting

    Human-in-loop queue UI, Slack/PagerDuty integration, on-call rotation hooks, runbooks for common failure modes.

    Escalation UIAlerting configRunbooks
  4. 4Week 4

    Hardening + handoff

    Load testing, failure injection, adversarial replay. Final handoff with on-call training session.

    Load test reportChaos drill reportOn-call handoff
// track record

Receipts, not promises.

100%
Run trace coverage
< 1 min
Time to replay any run
0
Runaway $$ incidents post-install
across deployments
04// questions

Common questions.

01We run agents on LangGraph / CrewAI / our own framework — does this work?
Yes. The instrumentation is OpenTelemetry-based, so it sits underneath whatever orchestration framework you use.
02What does "human-in-loop escalation" mean concretely?
A queue UI where flagged agent runs land for review, an approve/reject/edit interface, and a feedback loop that updates the eval set.
03What about prompt injection?
Output schema enforcement + tool allowlists + escape-hatch prompts cover the common cases. Adversarial coverage is an add-on.
// engage

Ready to start Agent Ops?

A 30-minute call to confirm fit, scope, and timeline. No pressure, no slides.

automation system

From offer to operating system.

Agent Ops is presented as a real engagement, not a generic service page: the surface, backend shape, delivery artifacts, and conversion path are all visible before the first call.

Scope Agent Ops

price

from $7,500

timeline

3–4 weeks

tier

A

Living architecture

Scope ⇄ Ship

The page now exposes how the engagement moves from buyer pain to production artifact, then into measurement and next-step routing.

Scope Agent Ops
  1. 01Trace + replayOpenTelemetry instrumentation, trace storage, replay tool. Every step searchable by user, time, tool, error.
  2. 02Guardrails + budgetsPer-run / per-day budget caps. Tool allowlists. Output schema enforcement. Recursion / step limits.
  3. 03Escalation + alertingHuman-in-loop queue UI, Slack/PagerDuty integration, on-call rotation hooks, runbooks for common failure modes.
  4. 04Hardening + handoffLoad testing, failure injection, adversarial replay. Final handoff with on-call training session.

Conversion path

  1. 01

    Diagnose

    Confirm the real automation constraint, current surface, and business goal before writing code.

  2. 02

    Design the system

    Turn the offer into screens, data, workflows, ownership boundaries, and a measurable delivery plan.

  3. 03

    Ship the artifact

    Deliver Agent Ops as working code, docs, dashboards, or launch assets your team can actually use.

  4. 04

    Route the next move

    Decide whether the work becomes a one-time delivery, a care plan, or a larger product build.

Proof assets

Agent Ops service visual

Asset slot

Service proof visual

Add a real screenshot, deliverable preview, or dashboard capture from a shipped engagement when approved.

pending real proof
Jason Teixeira, founder of Sage Ideas

Verified asset

Founder/operator photo

Real founder photo reinforcing principal-led delivery.

live

Asset slot

Client quote or logo

Add only permissioned testimonials or logos tied to this service category.

pending real proof
livebuild 81e8c8e2026-07-28 06:02Z
// solo studio// no analytics resold// every commit human-reviewed