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Services / build / automation
Incident → Postmortem Pipeline
Sentry alert → Slack thread → Notion postmortem → Linear actions. All automatic.Every eng team needs this and almost nobody builds it. We wire up the full chain: alert ingestion, on-call paging, Slack thread + war-room timer, postmortem template auto-populated with the timeline, and follow-up actions filed in Linear. Two weeks.
service graph
Surface ⇄ System
- price
- from $5,500
- timeline
- 2 weeks
- cadence
- one-time
price
from $5,500
timeline
2 weeks
cadence
one-time
scope
One-time / fixed scope
SentryDatadogPagerDutySlackNotionLinearGitHub
00// matrix position
Where this fits in the services matrix.
Every service page now names the buyer state, the commercial shape, and the next route. That keeps the catalog navigable instead of feeling like disconnected offers.
01 · best fit
Build automation with a fixed scope and written handoff.
02 · commercial shape
from $5,500 · 2 weeks · One-time / fixed scope
03 · route logic
Use the diagnostic or book a call to confirm fit before scope is written.
04 · decide
Not sure this is the right service? Run the route finder and get the matching path.
00B// system flow
The offer is a route, not a loose task list.
This diagram gives every service page a concrete operating model: intake, system design, implementation, proof, and handoff.
service operating path
Surface ⇄ System
Incident Pipeline flow
The diagram is intentionally simplified: it shows the buying logic and operating path, not a decorative fantasy architecture.
price
from $5,500
timeline
2 weeks
cadence
one-time
01// what you walk away with
The outcome, not just the output.
- 01Alerts route correctly the first time
- 02Slack war-room auto-spun-up with the right people
- 03Postmortem doc pre-filled with timeline + suspects
- 04Action items land in Linear, not in someone's notes
- 05You start owning incidents like a real eng org
02// scope
Concrete artifacts you keep — and what we leave out.
Working code, written docs, dashboards your team owns. We also list what this engagement deliberately does not cover, so scope is honest before you click.
// deliverables
- Alert → on-call routing (PagerDuty / OpsGenie / Slack)
- Auto-created incident channel with topic + responders
- Timeline collector (every alert, deploy, comment timestamped)
- Postmortem template + auto-population script
- Action item sync — postmortem mentions become Linear tickets
- Weekly digest of open postmortem actions to leadership
// not included
- On-call rotation hiring (you own the people; we own the pipes)
03// methodology
How the engagement actually runs.
- 1Week 1
Ingestion + war room
Wire alerts → routing → war-room creation. Test against past incidents.
Routing configWar-room botReplay against past incidents - 2Week 2
Postmortem + actions
Template, auto-population, Linear sync, leadership digest. Train the on-call rotation.
Postmortem templateSync serviceDigest reportTraining session
// track record
Receipts, not promises.
- < 2 min
- Alert → war-room
- median
- Every
- Incident gets a timeline
- auto-collected
04// questions
Common questions.
01We use OpsGenie / PagerDuty / Better Stack — does this work?
All three plus a few more. We'll integrate with whichever you have.
02How blameless is the postmortem template?
The default template is blameless and weighted toward systemic fixes. We can tune the language to your team's culture.
// engage
Ready to start Incident Pipeline?
A 30-minute call to confirm fit, scope, and timeline. No pressure, no slides.
automation system
From offer to operating system.
Incident → Postmortem Pipeline is presented as a real engagement, not a generic service page: the surface, backend shape, delivery artifacts, and conversion path are all visible before the first call.
Scope Incident Pipelineautomation system
Surface ⇄ System
- price
- from $5,500
- timeline
- 2 weeks
- tier
- A
price
from $5,500
timeline
2 weeks
tier
A
Living architecture
Scope ⇄ Ship
The page now exposes how the engagement moves from buyer pain to production artifact, then into measurement and next-step routing.
Scope Incident Pipeline- 01Ingestion + war roomWire alerts → routing → war-room creation. Test against past incidents.
- 02Postmortem + actionsTemplate, auto-population, Linear sync, leadership digest. Train the on-call rotation.
Conversion path
Surface ⇄ System
01
Diagnose
Confirm the real automation constraint, current surface, and business goal before writing code.
02
Design the system
Turn the offer into screens, data, workflows, ownership boundaries, and a measurable delivery plan.
03
Ship the artifact
Deliver Incident Pipeline as working code, docs, dashboards, or launch assets your team can actually use.
04
Route the next move
Decide whether the work becomes a one-time delivery, a care plan, or a larger product build.
Proof assets
Real only
Asset slot
Service proof visual
Add a real screenshot, deliverable preview, or dashboard capture from a shipped engagement when approved.
Verified asset
Founder/operator photo
Real founder photo reinforcing principal-led delivery.
Asset slot
Client quote or logo
Add only permissioned testimonials or logos tied to this service category.