Skip to main content

Services / operate / platform

Operate

Engineering ownership on retainer. About twenty hours a week.A monthly fractional CTO engagement. ~20 hours/week of focused engineering, architecture, and ownership of one critical surface area. Best for post-Build clients and growing SMBs without an in-house technical lead.

price

$2,500

timeline

Quarterly minimum

cadence

monthly/mo

scope

Monthly retainer / cancel anytime

00// matrix position

Where this fits in the services matrix.

Every service page now names the buyer state, the commercial shape, and the next route. That keeps the catalog navigable instead of feeling like disconnected offers.

01 · best fit

Operate and improve an existing system every month.

02 · commercial shape

$2,500/mo · Quarterly minimum · Monthly retainer / cancel anytime

03 · route logic

Use the diagnostic or book a call to confirm fit before scope is written.

04 · decide

Not sure this is the right service? Run the route finder and get the matching path.

00B// system flow

The offer is a route, not a loose task list.

This diagram gives every service page a concrete operating model: intake, system design, implementation, proof, and handoff.

service operating path

Surface ⇄ System

FitoperateScope$2,500BuildQuarterly minimumProof3 outcomesHandoffmonthly
Operate moves from fit check to scoped work, then into build/proof/handoff so the buyer can understand how the engagement actually runs.

Operate flow

The diagram is intentionally simplified: it shows the buying logic and operating path, not a decorative fantasy architecture.

price

$2,500

timeline

Quarterly minimum

cadence

monthly

01// what you walk away with

The outcome, not just the output.

  • 01A dedicated engineer who owns one critical surface area
  • 02Weekly syncs + async availability
  • 03Architecture decisions you can stand behind
02// scope

Concrete artifacts you keep — and what we leave out.

Working code, written docs, dashboards your team owns. We also list what this engagement deliberately does not cover, so scope is honest before you click.

// deliverables
  • ~20 hours/week of focused engineering
  • Weekly sync + written status
  • Async availability via Slack / Linear
  • Architecture review on all major changes
  • On-call coverage during launches
// not included
  • Hiring or managing an in-house team (advisory only)
  • Production support beyond launch windows
03// methodology

How the engagement actually runs.

  1. 1Week 1

    Onboarding

    Access provisioning, architecture review, top-priority list, comms cadence agreed.

    Onboarding docTop-priority list
  2. 2Ongoing

    Operate

    ~20 hrs/week. Weekly sync. Written status. Architecture reviewed. Code shipped.

    Weekly statusPR reviewsShipped features
  3. 3Quarterly

    Strategic review

    Quarterly review — what shipped, what didn’t, what changes for next quarter.

    Quarterly review doc
// track record

Receipts, not promises.

20 hrs/wk
Engineering capacity
guaranteed
24h
Async response SLA
business days
1
Surface area owned end-to-end
per engagement
04// questions

Common questions.

01Can I scale this up to full-time?
Operate is capped at 20 hrs/week. For more, it converts to a Build sprint or a multi-month custom engagement.
02What is the minimum commitment?
One quarter (3 months). After the first quarter, month-to-month with 30 days notice.
03How do you split time across multiple clients?
Operate is capped — we never run more concurrent Operate engagements than we can responsibly serve. Our calendar is transparent.
// engage

Ready to start Operate?

A 30-minute call to confirm fit, scope, and timeline. No pressure, no slides.

platform system

From offer to operating system.

Operate is presented as a real engagement, not a generic service page: the surface, backend shape, delivery artifacts, and conversion path are all visible before the first call.

Scope Operate

price

$2,500

timeline

Quarterly minimum

tier

C

Living architecture

Scope ⇄ Ship

The page now exposes how the engagement moves from buyer pain to production artifact, then into measurement and next-step routing.

Scope Operate
  1. 01OnboardingAccess provisioning, architecture review, top-priority list, comms cadence agreed.
  2. 02Operate~20 hrs/week. Weekly sync. Written status. Architecture reviewed. Code shipped.
  3. 03Strategic reviewQuarterly review — what shipped, what didn’t, what changes for next quarter.

Conversion path

  1. 01

    Diagnose

    Confirm the real platform constraint, current surface, and business goal before writing code.

  2. 02

    Design the system

    Turn the offer into screens, data, workflows, ownership boundaries, and a measurable delivery plan.

  3. 03

    Ship the artifact

    Deliver Operate as working code, docs, dashboards, or launch assets your team can actually use.

  4. 04

    Route the next move

    Decide whether the work becomes a one-time delivery, a care plan, or a larger product build.

Proof assets

Operate service visual

Asset slot

Service proof visual

Add a real screenshot, deliverable preview, or dashboard capture from a shipped engagement when approved.

pending real proof
Jason Teixeira, founder of Sage Ideas

Verified asset

Founder/operator photo

Real founder photo reinforcing principal-led delivery.

live

Asset slot

Client quote or logo

Add only permissioned testimonials or logos tied to this service category.

pending real proof
livebuild a1556e22026-06-19 03:29Z
// solo studio// no analytics resold// every commit human-reviewed