Productized
Reliability Retainer
Own your alerting hygiene, run a quarterly chaos drill, ship a monthly scorecard.
Monthly retainer for teams who shipped fast and now feel the cracks. We own alerting hygiene, run one chaos drill per quarter, and produce a monthly reliability scorecard with trend lines and action items.
$3,000/mo
Quarterly minimum· Monthly retainer
What's included
- Monthly alerting hygiene pass (kill noisy, sharpen actionable)
- Quarterly chaos drill (game day, scenarios, retrospective)
- Monthly scorecard: MTTR, MTTD, error budget burn, alert volume
- On-call rotation review every quarter
- Slack channel for incident questions
FAQ
- What's a chaos drill look like?
- We pick a realistic failure scenario (DB primary failure, region outage, vendor down), run it in staging, watch your team respond. Output: a retro and 3 action items.