AI Voice Agent
A phone agent that handles one workflow well — measurable, always on, never tired.
Pick one phone workflow that costs you time or money: inbound qualification, appointment booking, FAQ deflection, missed-call recovery. We build a voice agent that owns it. Twilio + LLM + your eval rig. Real recordings, scored conversations, monthly performance report. Not a "voice assistant" — a measurable replacement for one specific phone job.
Compare flagship offers
Five engagements. Pick what matches your situation.
| Engagement | Price | Timeline | Mode | Best for | |
|---|---|---|---|---|---|
AI Implementation Consulting | from $1,000 | 2 weeks | Audit | Don’t know where AI fits | View |
AI Agent Development | from $2,600 | 4 weeks | Build | Repetitive ops work eating your week | View |
AI Voice AgentYou’re here | from $1,800 | 3 weeks | Build | Missed inbound calls | — |
AI Lead Engine | from $2,200 | 4 weeks | Build | Targeted outreach without spam | View |
Agent Operations Retainer | from $600/mo | Monthly | Operate | Already shipped — keep it sharp | View |
A voice agent that handles the calls you keep missing.
Phones that pick up. 24/7. Without sounding like a robot.
Inbound calls are still the #1 way customers reach SMBs — and the #1 thing falling through the cracks. We deploy a voice agent that answers, qualifies, books, and hands off cleanly to humans. TCPA-compliant, identifies as AI when asked, never makes outbound cold calls. Wired to your calendar and CRM so every conversation lands somewhere useful.
The architecture, end to end
No black boxes. Here\u2019s the actual shape of the system you get \u2014 with the guardrails, eval loops, and human approvals where they belong.
Voice Agent flow
Caller dials → voice in/out → reasoning → your CRM and calendar.
A real call, scripted from a real deployment
No recording, no marketing voice-over. A line-by-line walk-through of how the agent handles a typical inbound — including the moment the caller asks if they’re talking to AI.
Sample call — inbound booking
Synthesized for clarity. Real deployments use your business name, hours, and approved scripts.
- AgentHi, thanks for calling Riverbend Dental — this is the front desk assistant. How can I help?
Notice line 6 \u2014 if a caller asks “are you a real person?”, the agent identifies as AI and offers a transfer. That guardrail ships on every voice deployment.
Real use cases we ship
After-hours reception
Books the appointment, captures the lead, sends a confirmation — while you sleep.
Appointment scheduling
Two-way calendar sync. Reschedules, cancels, and reminds without staff time.
FAQ deflection
Hours, pricing, location, scope — answered consistently every single time.
Lead qualification
Asks the 3-5 questions you’d ask, scores the lead, routes hot ones to a human.
The dashboard you actually use
Every flagship engagement ships with a stylized control panel \u2014 live activity, eval pass rate, spend cap, and an approval queue you can act on from your phone.
Voice Agent — Reception
Live calls + transcripts + booking outcomes.
- 8sCaller booked appt for Thu 2pm — logged to CRM as warm lead
- 1mCaller asked "are you a real person?" — agent identified as AI
- 3mPricing question — agent quoted from approved FAQ — lead captured
- 5mComplex billing issue — transferred to Sarah (warm handoff)
- 7mSpam call detected and dropped — no log entry
- 9mAfter-hours appt request — booked + confirmation SMS sent
- Refund request > $250 — review
- Outbound email batch — 12 ready
- 1 more queued
Estimate your monthly run cost
Forecast your monthly voice cost
Includes Twilio carrier fees + LLM. Pay your providers directly with BYOK.
What you get
How the agent thinks
The decision graph behind the engagement. Inputs, branches, and the point where a human stays in the loop.
How we run this engagement
Concrete phases, concrete artifacts. You always know where we are and what comes next.
Workflow design
Lock the use case (qualification / booking / FAQ / recovery). Map the conversation flows, edge cases, escalation triggers. Design the knowledge base + integrations.
Build
Stand up the Twilio number, wire the LLM + TTS, build the workflow logic, integrate the CRM. Internal test calls.
Tuning + launch
Calibrate against real-sounding scenarios, build the dashboard, set up monthly reporting. Soft launch with controlled volume, monitor and tune.
Typical results
What ships
- Voice agent built on Twilio + LLM with natural-sounding TTS
- Workflow logic for the chosen use case (qualification / booking / FAQ / recovery)
- Knowledge base of your business info, hours, services, FAQs
- CRM sync — qualified calls drop into HubSpot, Salesforce, Pipedrive, GoHighLevel, or sheet of choice
- Call recording + transcript + scoring pipeline
- Real-time dashboard: calls handled, qualified rate, average duration, cost-per-call
- Human escalation flow (warm transfer, callback request, or message capture)
- Monthly performance report
- 30 days post-launch tuning + Slack support
Out of scope
- Outbound cold calling (we don't build telemarketing bots)
- Multi-language (single language at launch; add via add-on)
- Replacing your full phone system (we sit alongside or in front of it)
Extend the engagement
Multilingual support
+$600Add 1–2 additional languages with native-quality voice and grammar.
SMS follow-up
+$360Agent sends a follow-up SMS with confirmation, recap, or next steps after every call.
Call sentiment scoring
+$480Automated sentiment + intent scoring on every call for QA + coaching.
See the artifact, not the marketing.
Real shape, redacted content. Pick a tab to preview what ships.
Twelve-page audit excerpt: scope, methodology, findings ranked by impact, and a prioritized fix list. Redacted.
Sample provided after intro call · ask sage@sageideas.dev
Money-back if you're not happy in week 1
Reset the engagement before momentum builds. No invoices to dispute, no awkward email.
Async-first, weekly demos, no surprises
You see exactly what shipped each week. No status meetings to attend, no reports to chase.
Code is yours from day 1 — no lock-in
Your repo, your infra, your accounts. We work in your stack. You can take the work in-house at any time.
Honest answers
Will it sound like a robot?
No. We use ElevenLabs / Deepgram for natural-sounding voice, and the agent is scripted to acknowledge it's an AI when asked. Most callers either don't notice or appreciate that it's direct and fast.
What happens when it can't handle something?
It hands off — warm transfer to a human, callback request, or message capture. Default behavior is escalation, not pretending to know.
How much does each call cost to run?
Typically $0.10–$0.50 per call depending on length and complexity. Telephony + LLM + TTS combined. We give you a cost-per-call forecast before we build.
Can it handle Spanish / French / etc?
Yes — multilingual is an add-on. We support any language the underlying LLM and TTS provider support.
Is this compliant?
We follow TCPA + state-level disclosure rules. The agent identifies as AI when asked. Recording disclosure is built in. We don't build dialers or anything resembling outbound robocalling.
Ready to scope this for your business?
Book a 30-minute discovery call. No pitch deck. We'll either confirm fit and send a proposal, or tell you straight that this isn't the right move.